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Agentic AI in financial services​

Wednesday 16 September

Location :

ROOM 1

Speakers

Public Authoritiess
Alex Ivančo
Head of Financial and Cohesion Policy Unit - Permanent Representation of the Czech Republic to the EU
Jimmy Kvarnström
Executive Director of Markets - Swedish Financial Supervisory Authority (Finansinspektionen)
Giuseppe Siani
Director General for Financial Supervision and Regulation - Banca d'Italia
Industry Representativess
Elena Alfaro
Head of Global AI Adoption - BBVA
Hedva Ber
Global Chief Operations Officer & Deputy Chief Executive Officer - eToro
Gillian Hamilton
Regulatory Risk & Compliance Lead - Google Cloud
Tomas Klenke
Managing Director and Head of AI Solutions & Data Insights - Commerzbank AG
Expert
Ondřej Kovařík
Associate Fellow & Former MEP - Prague University of Economics and Business

Session overview

This session will assess the use, value and transformation potential of agentic AI in financial services, the specific risks and governance challenges it may raise, and the regulatory, supervisory and operational responses needed to support its safe deployment.

Points of discussion

 1. Agentic AI use cases, opportunities and challenges in financial services

Where is agentic AI already being tested or deployed in financial services, how mature are current applications, and which use cases are most likely to develop in the short to medium term? What additional value could agentic AI create for financial institutions and customers beyond other AI tools? What specific risks arise from the autonomy of agentic AI agents and their ability to act on behalf of firms or customers?

2. Regulation, supervision and governance of agentic AI

Do existing digital, data and financial regulatory frameworks adequately address the specificities of agentic AI in financial services, or are further clarifications needed? What firm-level governance arrangements and safeguards are needed to ensure the effective and safe deployment of agentic AI? Do supervisory approaches and tools need to evolve as agentic systems become more autonomous and more embedded in core financial processes?